SERVICES AVAILABLE FROM

SHARKWARD

SHARKWARD Supports You All Along the Way

Your trust in SHARKWARD inspires us, and we wouldn' t sell you a product without backing it up with service after the sale. We're here to provide you with service that exceeds your expectations every time so we can earn the privilege of having you as a customer for life.

SERVICE
FOR ANY PROJECT

When projects require assistance, Sharkward provides service options like no other lighting controls provider. Partners can choose their own level of service from:

PRE-COMMISSIONING

Sharkward does the hard stuff before your order ships

Specify Pre-Commissioning with a NEW order,and Sharkward devices can be set up before shipment to your site.Devices are added to a secured account and generic device “naming” is completed to build the framework for your system before shipment. This can happen with an authorized fixture manufacturer or in the Sharkward warehouse before shipment.

REMOTE COMMISSIONING

Bringing technology to lighting controls

Avoid expensive travel costs,by selecting Remote Commissioning with a NEW order. Nodes can be commissioned remotely using a sharkward gateway on the cloud. There are three requirements for a successful setup:


1. Plan zones and fixture, and sensor locations in advance

2. Installing the Sharkward gateway at the beginning of the project installation

3. Have electricians/installers install and record the fixtures and accessories in mapped locations. With these three simple steps, your “touchless” installation will be flawless.

ON-SITE COMMISSIONING

For a customized experience, select On-Site Commissioning with an NEW order, and Sharkward can provide assistance in project planning, mapping, installation and commissioning.

CONTACT
SALES

Please contact Sharkward sales at info@sharkward.com

to order products or become a Sharkward partner